Terms of service
Who you’re buying from
Avenvoy is the trading name of Ronny Tchinda. These terms apply to consumer orders placed through this online store.
- Business address: 381 Tong Road, Leeds, LS12 4QG, United Kingdom
- Customer support: support@avenvoy.com
- Returns: returns@avenvoy.com
Products and orders
The product page and your chosen variant show what is included. The Travel Compression Kit includes a rechargeable pump and the selected number of bags. Travel Compression Bags sold separately contain the selected bags only.
Choose your product and variant, add it to your bag, then continue to checkout. You can change your selection or correct your details before paying. Review the items, quantities, delivery address and total before placing your order. We provide these terms and checkout in English.
We’ll email your order confirmation so you can keep a copy of your purchase details and terms. If we cannot supply an item, we’ll contact you and refund the affected amount. To correct or cancel an order, email support@avenvoy.com promptly. See our Returns & Refunds policy for your cancellation rights.
Prices and payments
Check the currency, prices and total at checkout before paying. The total shows the charges we collect, including any taxes we collect for your order. Any promotion that applies to your order will be reflected in that total. Use one of the payment methods shown at checkout.
Delivery and returns
Our Shipping & Delivery policy explains delivery and the Buyer Protection included with your order. Our Returns & Refunds policy explains the 14-Day Fault Guarantee and your cancellation, return and refund rights. Avenvoy is your point of contact for your order, including orders shipped by a fulfilment partner.
Your consumer rights
We’re responsible for supplying products that meet the contract and applicable consumer law. These terms and our store policies preserve your mandatory consumer rights and any right to bring a claim in a competent court.
If you have a complaint, email support@avenvoy.com with the details so we can help.
Privacy and changes to these terms
Our Privacy Policy explains how we use personal information. When we update these terms, the new version applies to future orders. The version provided when you placed your order applies to that purchase.